Salesforce Strategy Designer Plat-UX-102

TestPDF 的 Salesforce Plat-UX-102題庫是由頂級IT專家團隊以最高技術水平整理製作的，確保了試題的準確性和專業性。這些IT團隊成員都是來自指定認證專家、培訓師和 Salesforce 相關工作從業者，他們對 Plat-UX-102考試內容和 Salesforce Strategy Designer 認證要求的資歷瞭如指掌，這樣可以確保 Plat-UX-102題庫的高質量。

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1、不需要大量的時間金錢，僅需20-30個小時，自學成才，輕鬆通過Salesforce Plat-UX-102考試。
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3、根據Salesforce Plat-UX-102的考試科目不斷的變化，採取不斷的更新，會提供最新的考試內容。
4、在互聯網上提供24小時客戶服務。
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6、通過了Salesforce認證Plat-UX-102考試在工作上會有很大的晉升機會，使用了TestPDF提供的測試軟體，你會成功的更快。
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Salesforce Plat-UX-102 考試大綱主題:

最新的 Salesforce Strategy Designer Plat-UX-102 免費考試真題：

1. The call center at Cloud Kicks (CK) is receiving higher call volumes than usual, which is leading to longer wait times for customers. CK has decided to engage a team to address this.
What should the strategy designer ask before framing the problem'?

A) What problem(s) is CK trying to solve?
B) How does a competitor solve for a similar problem?
C) What new technology trends exist for customer service?

2. A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?

A) Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.
B) Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,
C) Share research insights to build a deeper understanding and urgency around the problems to solve.

3. A Cloud Kicks (CK) strategy designer is leading a project to create a new customer experience with digital and environmental touchpoints. The stakeholders want to understand how the designer is proposing CK will deliver the experience. which tool should they use to explore the collaboration, structure, and processes that will be required?

A) Service blueprint
B) Empathy map
C) Journey map

4. A strategy designer is working on a future digital commerce vision for Cloud Kicks.
What should the designer focus on when engaging technical stakeholders7

A) Ensure all ideas have buy-in from technical stakeholders.
B) Explore feasibility and opportunities for future innovation.
C) Minimize technical stakeholders' input at this early stage.

5. A strategy designer is facilitating a cross-functional critique on a concept for their company's new loyalty program.
What should the designer do to ensure all voices are heard, regardless of position?

A) Use a round-robin format, where everyone can share equally.
B) Hold separate critiques so everyone feels comfortable speaking.
C) Only collect written feedback from these who are comfortable providing it.

問題與答案：